Privacy Policy
This Privacy Policy is effective July 25, 2023. This Privacy Policy describes how The Wine Pair, LLC, dba FLG Terroir (the “Company”, “we” or “us”) collects, protects, uses, and shares information gathered about end-users (“Customers,” “users” or “you”) when you interact with the Company’s website (www.flgterroir.com), social media sites and handles, email, and other services or when you otherwise interact with the Company (collectively, the
“Services”).
This Privacy Policy sets forth important legal rights, please read this Privacy Policy prior to using the Company’s Services. By using the Company’s Services, you consent to the Company’s collection, protection, usage and sharing practices regarding your personal information. If you do not consent to the terms of this Privacy Policy, please discontinue use of the Services and/or contact us as set forth in Section 12, below.
Section 1. How the Company Collects Customer’s Information
Section 1.1. Through Customer’s Manual Input. We may collect information directly from you when you interact with us through any of our Services when you manually enter, or otherwise provide us with your personal information. The information you choose to provide to
us may be acquired through an event or email listserv signup process, product checkout process, surveys, contacting our customer service department, signing up to receive communications from us, applying for a job, or any other means. As set forth in Section 2.1, below, the personal information you choose to give the Company may be collected, retained, and used by us.
Section 1.2. Through Automatic Means.
The Company may automatically collect
information about you when you use the Company’s Services. The Company may use cookies, sessions, web beacons, and embedded scripts to automatically collect certain information about you when using the Company’s Services.
Cookies: The first time that you provide an e-mail address in connection with your
activities related to interaction with Company’s website, the Company assigns an identification number to that e-mail address and deploys a cookie to your device. Whenever you come back to the Company’s website using the same device, the cookie allows the website to identify you and to recall your e-mail address. If, at any time, you provide other information in connection with your activities on the website (such as name, address, birth date, gender, etc.), the Company may store that information, along with your e-mail address, in our user database. The Company may use the information stored in our database: (a) to effectuate the purpose or transaction for which the information was originally provided by you; (b) to pre-populate information fields in the event you wish to purchase products and/or services or sign up for and/or subscribe to events, promotions or other offers in the future; (c) to ensure that you will not be repeatedly exposed to the same advertisements, offers and/or promotions while visiting the website; and/or (d) to, in connection with regular communication with you, include offers, promotions or advertisements that were historically, or are likely to be, of interest to you. To find out more about cookies, please visit www.cookiecentral.com. To disable and reject cookies, adjust the settings via the toolbar options menu of your Internet browser.
Action Tags, Web Beacons and other Data Collection Methods: An action tag or a web-beacon (also known as a clear gif or a pixel tag) is a method used to track responses or actions by visitors who view certain advertisements and/or other information on the website. Action tags are 1×1 pixel images embedded in a website page that are used to transparently collect information. The Company may use action tags to count the number of times that you click on a particular banner ad or visit the pages of the Company’s website and to provide information about what products/services are viewed or purchased. The Company reserves the right to retain this cookie and action tag data indefinitely, and to share information generated by these cookies and action tags with our advertisers, affiliates and service providers.
Section 1.3. Through Third Parties.
The Company may interact with third parties in such a way that includes a relationship in which the Company and the third party combine or link information we have about you. The third parties the Company may collect information from
includes credit card companies and other payment processors.
Section 2. The Information the Company Collects.
When you interact with us through any of our Services, we may collect certain information about you or your interaction with us. The information we may collect includes, but is not limited to:
Section 2.1. Information You Provide Us.
The types of information we may collect that is provided as a direct result from your use of our Services includes, but is not limited to:
Section 2.1.1. Identification and Contact Information.
Including, but not limited
to, your name, address, country, telephone number, email address, and date of birth.
Section 2.1.2. Demographic Information.
Including, but not limited to, your age and gender.
Section 2.1.3. Payment Information.
To complete transactions with us, you may
be asked to provide payment information. This information includes, but is not limited to, payment card information, payment application information, gift card information, billing address, or copies of identification cards. As set forth in Section 4, third-party payment processors may collect your payment information to complete transactions. Your payment information is encrypted and while we use such payment information to complete your transaction, we do not store or otherwise disseminate payment information. In the event payment is collected via a third-party payment processor, then such third-party’s privacy policy will apply to such transaction.
Section 2.2. Information the Company Automatically Collects.
The information the Company collects through automatic means set forth in Section 1.2 above, may include, but is not limited to, your IP address, browser type, operating system, device identifier, purchase or cancellation information, access times, your activity on the Company’s website, and location information.
Section 2.3. Information from Third Parties.
The information the Company collects from
third parties includes identification information, contact information and payment information. The Company is not responsible or liable for the accuracy of any information provided by third parties.
Section 3. The Company’s Use of Collected Information.
The Company collects and uses your
personal information for various business purposes that may include communicating with you, processing your purchases, organizing events and promotions, operating and improving our Services, analyzing how our Services are being used, understanding the Company’s demographics, customizing our Services for you, marketing, and for technical support.
Section 4. Information Shared with Third Parties. The Company may share or otherwise provide information collected about you with third parties, including service providers, content providers, third party advertisers, social media platforms, and business partners. The Company
may share your information with third parties for marketing, completing payment transactions, complying with the law or legal proceedings, providing disclosure during negotiations for a merger, purchase or sale of the Company, or as required for interactions with the Company’s vendors or other service providers. Third party vendors may display retargeting ads based on your use of our website.
The Company may also use non-personally identifiable information obtained from you, such as demographic information and aggregate data. Aggregate and demographic data is data that describes the demographics, usage or characteristics of our participants as a group, without
disclosing personally identifiable information. We use demographic information to tailor the
Company’s Services to the interests of our Users. Demographic information is shared with third party advertisers so that they can tailor their advertisements to the appropriate audience. Demographic information may also be shared with other third parties. We reserve the right to
provide aggregate data about our Users for lawful purposes. By agreeing to the terms of this Privacy Policy, you hereby consent to the disclosure of any aggregate data, record or communication to any third party when we, in our sole discretion, determine the disclosure to be appropriate.
Section 5. Links to Third Party Pages.
The Company’s Services may contain hyperlinks directing you to third party pages, including, but not limited to, social media sites, event hosts, event organizers, or third-party payment processors. This Privacy Policy does not apply to any service
owned or operated by a third-party that may be linked on our Services. These third-party websites have separate privacy and data collection practices, and the Company has no responsibility or liability relating thereto.
Section 6. Customer’s Choices Regarding Privacy.
You can opt out of our email marketing or
unsubscribe from our email newsletters by contacting us as set forth in Section 12, below.
When required by law, you may request to exercise your privacy rights including the ability to access, delete or restrict certain use or sharing of your personal information. If you have any
questions regarding your personal information collected and stored by the Company, please contact us as set forth in Section 12, below.
Section 7. Children’s Privacy.
Our Services are directed at individuals over the age of 18 years old. As such, we do not knowingly collect or disclose personal information from children under the age of 18 without parental or guardian consent. If a child under the age of 18 has provided
us with personal information, the parent or guardian of such child should contact us to ensure the information is deleted from the Company’s storage system.
Section 8. Updating and/or Deleting Your Information.
To update or delete any information
you have provided us through the use of the Company’s Services, please contact us as set forth in Section 12, below. The Company asks individuals to identify themselves and the information
requested to be accessed, amended or removed before processing such requests and, to the extent permitted by applicable law, we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of
others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Please be advised that deleting your personal information may terminate or limit your ability to obtain access to the Company’s Services. If you wish to obtain access to the Company’s Services
without any hindrance or limitation, you may not delete the personal information that we have on file for you.
Please be further advised that, after you delete your personal information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Section 9. Security.
We maintain reasonable and appropriate safeguards to ensure the safety of
information collected and stored by us. Where our Site prompts you to enter payment
information, and when we store and transmit such information, that information is encrypted
with industry standard encryption technology. Access to your personal information is strictly limited, and we take reasonable measures to ensure that your personal information is not
accessible to the public. All of our Customers’ personal information is restricted in our offices, as well as the offices of our third-party service providers. Only employees or third-party agents
who need Customer personal information to perform a specific job are granted access to Customer personal information. Our employees are dedicated to ensuring the security and privacy of all Customer personal information. Employees not adhering to our firm policies are
subject to disciplinary action. The servers that we store Customer personal information on are kept in a secure physical environment. We also have security measures in place to protect the
loss, misuse and alteration of personal information under our control. While we aim to take reasonable measures to protect this information, no data storage system is 100% safe, therefore we cannot guarantee the security of information collected by using the Company’s Services.
In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information. You will be notified via e-mail in the event of such a breach. Please
be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
Section 10. Do Not Track.
We are unable to receive or honor any Do Not Track signals from your web browser.
Section 11. Policy Updates.
We reserve the right to amend, edit or update this Privacy Policy periodically and without prior notice. When we update this Privacy Policy, we will post a notice
on the Company’s website that points to this Privacy Policy to notify you of any substantive changes to the way we collect and use information. The Effective Date at the beginning of this Privacy Policy reflects the date of the last update.
Section 12. Contact Us.
If You have any questions or concerns regarding this Privacy Policy,
please contact us at any time through any of the following mediums:
Mailing Address: FLG Terroir
17 N. San Francisco St. #2A
Flagstaff, Arizona 86001
Email: flgterroir@gmail.com
Phone: (928) 773-9463
Section 13. Transfers of Information Internationally.
If you are visiting the Company’s website
from outside the United States, your communications with us may result in the transfer of information across international boundaries. By visiting the website and/or otherwise communicating electronically with us, you consent to such transfers. Even if your jurisdiction does not have the same privacy laws as the jurisdiction where our servers are located, we will treat your information as subject to the protections described in this Privacy Policy.
